At Hancock Chimney Service in Grand Rapids, MI, customer service is priority one. Owners of the family business, Ken and Deanna Hancock, make good on this promise by ensuring their team of chimney sweeps and administrative staff are the best at what they do. And that’s where the Chimney Safety Institute of America’s National Chimney … More Using the classroom to better connect with customers

April is Math Awareness Month in the United States, and we’re inclined to focus this post on numbers. Indeed chimney and fireplace safety is all about numbers, and we want to share some of the more significant ones with you. 3 feet outdoors: This is the minimum required distance between your rooftop and chimney opening. … More Chimneys + knowledge = a safer you

We are big fans of the May flowers, but we’re more concerned with something else April showers can bring: indications of serious damage to chimneys. We often sound the alarm about fire danger, but prolonged exposure to water is just as big a concern when it comes to chimney safety. When your masonry or factory-built … More We’re not watering down this threat to your chimney

April is the season of showers. You know, the kinds that bring May flowers. While wet may be the order of the day this time of year, we’re going to turn our attention to a drier topic, specifically to the kind of dryer found in your home that you use to get newly washed clothes … More We need to vent about the dangers of clothes dryers

CSIA Certified Chimney Sweeps have seen it all. From basketballs to broomsticks, industry pros aren’t surprised by what can find its way into chimneys. While any obstruction can impact the performance of your chimney and pose a threat to safety, we think the danger is amplified when animals become a part of the equation in … More Don’t just wing it when a Swift moves into your chimney