Using the classroom to better connect with customers

At Hancock Chimney Service in Grand Rapids, MI, customer service is priority one. Owners of the family business, Ken and Deanna Hancock, make good on this promise by ensuring their team of chimney sweeps and administrative staff are the best at what they do. And that’s where the Chimney Safety Institute of America’s National Chimney … More Using the classroom to better connect with customers

We’re not watering down this threat to your chimney

We are big fans of the May flowers, but we’re more concerned with something else April showers can bring: indications of serious damage to chimneys. We often sound the alarm about fire danger, but prolonged exposure to water is just as big a concern when it comes to chimney safety. When your masonry or factory-built … More We’re not watering down this threat to your chimney

Don’t just wing it when a Swift moves into your chimney

CSIA Certified Chimney Sweeps have seen it all. From basketballs to broomsticks, industry pros aren’t surprised by what can find its way into chimneys. While any obstruction can impact the performance of your chimney and pose a threat to safety, we think the danger is amplified when animals become a part of the equation in … More Don’t just wing it when a Swift moves into your chimney